SCR-CRI Central risk hub management and reporting

Client

Italian brokerage and banking clients

Challenge

Adapting the solutions to the new 2023 technical standards, and at the same time replacing dated solutions with a next-generation integrated system, integrating both the reporting process and the risk office hub part, reducing manual operations.

PCP.SCR - a complete and integrated management system for some sections of the risk office reporting process. Through a smart, high-performance and intuitive user interface, it provides the user with complete control of the entire operating process managed.

PCP.CRI - automated and integrated management of the Banca d'Italia Internet Risk Office node - Risk office (CR) and subjects data (AS) via A2A in centralized manner all company certified email accounts (PEC) with a GDPR-compliant system on cloud architecture

• PBP – Phoenix Business Platform
• PEC.Center solution
• GDPR Module

The solution is designed to optimize the typical user functions: viewing, responding, searching, sorting, archiving certified emails (PEC). With a single user account it is possible to access all certified email accounts (PEC) for which it is enabled and, with an additional module, sort the messages via a structured workflow process and send mass mailings.

Results

• Meeting the target times and costs requested by the Client
• Automation and reduction of process costs and timeframes
• Reduced operating risks
• Full client satisfaction and feedback on simplified, fully GDPR-compliant management of the processes